How I Fixed SiteGround Low Server Response Time Issue?

Are you facing low server response time on SiteGround web hosting? It took me awhile to fix this particular issue.

I was using Dreamhost before moving my website to SiteGround. There wasn’t particular reason moving my website from Dreamhost to SiteGround apart from a huge black-Friday discount.

After moving my website to the SiteGround, I started optimizing my page load time. It was loading slowly due to low server response time. I haven’t found a solution to this problem online, but experimenting with a few methods I finally fixed it. Here’s how you can fix it too:

Check Your Page Load Time

First of all, you need to check your website’s page load speed with tools like Pingdom and PageSpeed Insights Tool by Google. Both of these tools can give you the actual load time of a website. You can use that information to find out why your website is responding slowly.

There are a lot of reasons other than slow response time which can make any website load slow. Most users won’t mind slow loading websites but if your website is extremely slow it creates a bad user experience. SEO is all about improving the user experience. So, if your website is loading extremely slow Google can drop your website ranking.

How to Fix Low Server Response Time Issue on SiteGround Hosting?

I installed caching plugin recommended by SiteGround, which resolve the issue permanently. Here’s how you can configure it on your WordPress website:

SiteGround User Area to go to Cpanel

Step 1: First you need to Login to your SiteGround hosting account. Click on the Account tab, it will open a different page. By clicking on Go to cPanel button, you will find plenty of options.

SiteGround WordPress Tools SuperCacher speed optimization

Step 2: Now look for the heading WordPress Tools. Here you will find plenty of tools which you can use on your WordPress website. Look for the option under WordPress Tools SuperCacher. It will open up a new page where you can find settings to optimize SuperCacher.

Turn on the Dynamic Cache in SuperCacher settings on SiteGround

Step 3: Under the first tab Level 1: Static Cache turn on the cache on a domain which is affected by low server response time. Similarly, you can optimize further by turning on the Level 2: Dynamic cache and Level 3: Memcached.

Install SuperCacher WordPress Plugin

Add new plugin in WordPress

Step 1: login to your WordPress Website. Look for the Plugins option in your WordPress sidebar menu. When you hover your mouse over it, you will find an option Add New. Clicking on it will open the WordPress plugins directory.

Step 2: Search for SG Optimizer plugin in WordPress directory. Click on the button Install and wait for a few seconds to let it install on your website. Once it’s complete, you can press the Activate button to start using it.

Configure SuperCacher WordPress Plugin in WordPress

Step 3: You will find an option in your WordPress right hand sidebar by the name SG Optimizer. Hovering your mouse over this option will open a drop-down menu. Select SuperCacher Config from there. It will bring you to the configuration page of SuperCacher plugin. Now Turn on all the option that you selected in the cPanel configuration step. For this tutorial, we will select all the options.

Hopefully, you will notice a huge difference in terms of speed, considering your website is already well optimized. If not, you can use a caching plugin such as WP Fastest Cache or WP Super Cache.

If this tutorial solved your low server response time issue on the SiteGround hosting, then you can also use these best free WordPress SEO plugins to improve your website further.

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Published by Azib Yaqoob

Azib Yaqoob is a digital marketing specialist who writes about SEO, website optimization and conversion hacks on this blog. Learn more about Azib.


  1. Siteground is my host and I use WPRocket for speed. What always confuses me is – am I supposed to use WPRocket with host cache turned off? Am I to use WPRocket WITH SG Optimizer? In other words, what’s on – what’s off? What is the perfect combination? What setting are optimal vs which settings are counter productive or even harmful.

    It would be nice if someone developed a list with steps…
    If Host is Siteground and your Cache Optimizer is WPRocket, then…
    Step 1. Set this to…
    Step 2. Set this to…
    Step 3. Set this to…


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